Effective Date: 13 April 2026
Who we are
Welcome to Bright Brooms Cleaning services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us.
Information We Collect
We may collect the following personal information:
- Full name
- Phone number
- Email address
- Messages submitted through our contact form
- Information sent via WhatsApp or other communication channels
We only collect information that you voluntarily provide to us.
How We Use Your Information
We use your information to:
- Respond to enquiries and provide quotes
- Communicate with you regarding our cleaning services
- Schedule and manage bookings
- Improve our customer service
We do not use your information for any unrelated purposes.
WhatsApp Communication
If you contact us via WhatsApp, your messages are handled directly by our business for communication purposes only. We do not share WhatsApp conversations with third parties.
Data Protection
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.
However, please note that no method of online transmission is 100% secure.
Sharing of Information
We respect your privacy. We do not sell, rent, or trade your personal information.
We may only share information if required by law.
Cookies and Website Tracking
Our website may use cookies to improve user experience and analyse website traffic. You can choose to disable cookies in your browser settings.
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent for communication
To exercise these rights, please contact us directly.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
