🧽 1. What cleaning services do you offer?
We offer a range of professional cleaning services including standard cleaning, deep cleaning, move-in/move-out cleaning, and office cleaning. Optional add-ons such as window cleaning, oven and fridge cleaning, and laundry services are also available upon request.
📍 2. Which areas do you service?
We provide cleaning services in Roodepoort and surrounding areas.
💬 3. How can I book a cleaning service?
You can book by:
- Filling out our contact form
- Calling us directly
- Chatting with us on WhatsApp
💰 4. How much do your services cost?
Our prices depend on the type of cleaning and size of the space. We provide a free quote before confirming any booking.
💳 5. Do I need to pay a deposit?
Yes, a 30% deposit is required for deep cleans, move-in/move-out services, bookings over R800, and first-time clients.
⏰ 6. How long does a cleaning service take?
The duration depends on the size and condition of the space. We will give you an estimated time when confirming your booking.
🧴 7. Do you bring your own cleaning supplies?
Yes, we bring all necessary cleaning products and equipment at a fee , unless otherwise agreed.
🐶 8. Do I need to be home during the cleaning?
No, you don’t have to be present, but we do require access to the property at the scheduled time.
🔁 9. What is your cancellation policy?
- Cancel 24+ hours before: No charge
- Within 24 hours: 50% fee
- No-show: 100% fee
⭐ 10. What if I’m not satisfied with the service?
Your satisfaction is important to us. If you’re not happy, please contact us within 24 hours and we will resolve the issue at no extra cost.
⚡ 11. Do you offer same-day cleaning?
Same-day bookings may be available depending on our schedule. Please contact us via WhatsApp for quick assistance.
🏠 12. What should I do before the cleaners arrive?
We recommend:
- Clearing clutter
- Securing pets
- Ensuring water and electricity are available
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